Terms & Conditions

1. Introduction
These Terms and Conditions govern your use of the https://www.govisum.org/ website, owned and operated by TechnoTravelsFZ. By using this website or purchasing services from us, you agree to these terms. If you do not accept these terms, please refrain from using the website.


2. Services Offered
Govisum.org provides a variety of travel-related services including:


*Umrah services
*Travel visa inquiries and assistance
Depending on the specific service chosen, the time for processing and service delivery will vary. Customers will receive a service voucher within 1 to 7 days of completing the application process, provided all required documents are submitted.

3. Payment Methods
Govisum.org accepts payments via Visa and MasterCard debit and credit cards in USD for all its products and services. By making a payment, you confirm that you are authorized to use the payment method provided and that sufficient funds are available.

4. Payment Confirmation

After successful payment, the customer will receive a confirmation email to the email address provided during the application form submission. This email will serve as proof of payment and will include details of the services purchased.

5. Service Delivery & Vouchers
Once payment is completed and all necessary documents are submitted, the customer will receive their service voucher within 1 to 7 days, depending on the type of service selected. If the customer’s application is incomplete, the application will remain pending, and the processing time will only begin once the complete documents are submitted.

6. Incomplete Applications
If the customer submits an incomplete application, the processing will be delayed until the missing documents are provided. Govisum.org will notify the customer of any missing information, but the responsibility to provide complete documents lies with the customer.

7. Refund and Cancellation Policy
Refunds are subject to the specific terms of the service chosen. In the event that a refund is applicable, it will be processed via the original mode of payment and within 14 business days. Refunds may not be possible for services that have already been processed or confirmed.

8. Changes to Services
We reserve the right to modify or discontinue any services at any time without notice. If a service is discontinued after a payment is made, the customer will be offered an alternative or a full refund.

09. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Users are advised to regularly review the terms to stay informed of any changes.

10. Contact Information
For any inquiries, issues, or further clarification about these Terms and Conditions, please contact us at saudi@govisum.org

By using our website and services, you agree that you have read and understood these Terms and Conditions.